Shipping & Returns
Orders received before 3pm (AEST) Monday to Friday are shipped the same day. Orders are shipped from our Melbourne warehouse
Standard shipping
We offer free standard shipping within Australia for orders over $100. For orders under $100, there is a flat fee of $10.
Estimated shipping time: 2 to 7 business days
Service: Australia Post eParcel
Express shipping
Estimated shipping time: 1 to 3 business days
For orders totaling $100 or more, a fee of $10 applies. For orders below $100, a fee of $15 is charged.
Service: Auspost Express Post
NEW ZEALAND
Service: Australia / NZ Post International Express
Estimated shipping time: 6 to 12 business days
Cost: $15 NZD
United States
Service: International Express
Estimated shipping time: 6 to 15 business days
Cost: $25 USD
Canada
Service: International Express
Estimated shipping time: 6 to 15 business days
Cost: $25 USD
UK
Service: International Express
Estimated shipping time: 6 to 15 business days
Cost: £20.00 GBP
Please note that international shipments may incur customs duties or tariffs, and customers may be responsible for these charges.
FREE RETURNS
Our confidence in our products is reflected in our 30-day free return policy. However, please note that at the moment, we are unable to offer free returns for international orders and international shipping is not refundable. If you encounter any issues with our products, please don't hesitate to contact us, and we assure you that we will rectify the situation promptly.